Fix SCCM OSD Error code 0xc0000098 PC Needs to be Repaired

This article helps you resolve SCCM OSD error code 0xc0000098. Your PC needs to be repaired. The error code 0xc0000098 is among the most frequently encountered errors during SCCM operating system deployment.

Usually, the error code 0xc0000098 is encountered when you PXE boot a client machine. Most people encounter PXE booting error 0xc0000098 after upgrading the Configuration Manager to the latest version. In such cases, reimporting the boot images resolves the issue. If you are encountering error 0xc0000098 on multiple distribution points, it requires a thorough investigation.

I will list out all the steps that should help you fix the SCCM OSD error code 0xc0000098. Except for the error code, this looks very much similar to an issue where you see a 0xc000000f boot configuration data missing error. Let’s first take a look at a scenario described by an IT professional who is having this problem.

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Issue Description

I have managed fixing the error code 0xc0000098 several times on multiple distribution points and here is one such example. One of the IT guys managing the ConfigMgr distribution point in a remote site complained about the BCD error during PXE boot. Essentially, when the laptop was powered on and F12 key was pressed for network boot, it showed it’s connecting to SCCM server. However, activating the F12 again showed the BCD error 0xc0000098, Your PC needs to be repaired on the screen.

According to the local IT engineer, the PXE and multicast options were configured on the distribution point. The boot images (both x64 and x32) were updated to the local distribution point server. The SCCM OSD error code 0xc0000098 appeared on the PXE client even before the task sequence was loaded.

I then created the SCCM task sequence and deployed it (making it available to the media and PXE). When I PXE booted the client and pressed F12 for network boot, I encountered the error 0xc0000098. I also tried to set my DHCP option 66 to the IP address of the SCCM server and option 67 to smsboot\x64\pxeboot.com, but I still received the same error.

What we understand from the above scenario is that the SCCM OSD error code 0xc0000098 is not related to task sequence. The error seems to be closely related to either the boot images or the files on the distribution point server.

The option “Deploy this boot image from the PXE-enabled distribution point” was checked for both boot images. Remember that the error 0xc0000098 is also encountered when you have enabled PXE responder without WDS (Windows Deployment Service).

Also Read: Fix SCCM OSD Error 0xc0000017 qlfcoei.sys

Translate SCCM error code 0xc0000098 using error lookup tools

Whenever you encounter the task sequence errors in Configuration Manager, review the SCCM log files to find the error code. Particularly, the SMSTS.log file which helps you to troubleshoot OSD errors. In addition, you can translate an error code to error message using error lookup tools. Please read the article to understand how to Translate SCCM Error Codes To Error Messages.

Using the error lookup feature within the Configuration Manager support center log viewer and translating the error 0xc0000098 revealed unknown error.

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Steps to Fix SCCM OSD Error Code 0xc0000098

The SCCM OSD error code 0xc0000098 appears when the boot images are corrupt or the distribution point certificate is invalid or expired.

When the PXE boot on the client machine fails with error code 0xc0000098, the following details are presented on the screen:

Recovery
Your PC/Device needs to be repaired

The Windows Boot Configuration Data (BCD) file from the PXE server does not contain a valid operating system entry. Ensure that the server has boot images installed for this architecture.

File: \Tmp\x86x64{file}.bcd
Error code: 0xc0000098

You’ll need to use recovery tools. If you don’t have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.

To resolve the error code 0xc0000098, perform all the steps described below.

Whenever you make any changes to boot images, ensure it is updated to all the distribution points in your setup.

1. Start by removing PXE from the distribution point first. In the Configuration Manager console, right-click the SCCM distribution point and select Properties. Under the DP properties, select the PXE tab and uncheck Enable PXE support for clients.
2. Next, uninstall the WDS role. You can either do that via the “remove roles and features” wizard or using PowerShell. To make it easier, here is a guide that covers the steps to remove or uninstall Windows Deployment Services on a server. Restart the distribution point server after uninstalling the WDS role.
3. Login to the distribution point server and make sure the WDS completes any other uninstall actions it has to do.
4. Go to the distribution point properties and under the PXE tab, re-enable the PXE option.
5. Now click the General tab and ensure the DP certificate is valid. If an expired or wrong Distribution Point certificate is assigned to DP, you may encounter error code 0xc0000098 during SCCM OSD.
6. If you have made any other changes to boot images, always remember to redistribute them to DP’s. Right-click the boot images and select the “Update Distribution Points” option.
7. PXE boot the client machine, and you shouldn’t see the error 0xc0000098 during the PXE boot now.

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Conclusion

Most of the operating system deployment errors in Configuration Manager can be resolved by reviewing the log files. However, the error 0xc0000098 can be resolved by verifying the DP certificate and repairing the PXE role on the DP. If the solutions presented in this article helped you or if something else worked for you, kindly let me know in the comments section.