SCCM Client Installation Error 00000005

This post covers the fix for SCCM Client installation error 00000005. When you push SCCM client agents in a big setup, you might experience some errors during client install. If everything goes well, that means you have really configured all things correctly. Recently we noticed SCCM client installation failed on few laptops. When tried to push the SCCM client, we encountered SCCM client installation error 00000005. After analyzing the setup log files we found the below errors.

The below code is from ccm.log located on site server. You might also see another error “Failed to connect to admin$ using machine account (5).” I have already posted resolution to this error in my post. However when we see this error, we almost think of relating this error to client push installation account.

Trying each entry in the SMS Client Remote Installation account list
Attempting to connect to administrative share '\\computer.fqdn\admin

When you deploy configuration manager client using client push, you must configure client push installation account. I have covered about this in one of my post. The Client Push Installation account must be part of local administrators built-in group. Furthermore the client push installation account does not require Domain Admin rights.

Fix SCCM Client Installation Error 00000005

There are multiple fixes for SCCM client installation error 00000005.

1. The client push happens via a dedicated account which is nothing but the client push installation account. Ensure that you have configured a valid client push installation account.
2. Stopping the firewall service or a program installed on computer can block the client agent installation. I have seen most people stopping the firewall service rather than turning it off. It is not recommended to stop/disable the firewall services from services console.
3. Ensure SCCM service/program is not blocked in the outbound firewall rules on local computer.

using account sccmadmin
Submitted request successfully
Getting a new request from queue "Incoming" after 100 millisecond delay.
Waiting for change in directory "C:\Program Files\Microsoft Configuration Manager\inboxes\ccr.box" for queue "Incoming"
WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account sccmadmin (00000005)
Attempting to connect to administrative share '\\computer.fqdn\admin

When you deploy configuration manager client using client push, you must configure client push installation account. I have covered about this in one of my post. The Client Push Installation account must be part of local administrators built-in group. Furthermore the client push installation account does not require Domain Admin rights.