Comments on: Fix Intune Profile Installation Failed during macOS Enrollment

By: Steven Latuso

Steven Latuso

In case anyone else runs into the “Profile installation failed” error on a Mac with Apple Automated Device Enrollment (ADE), the problem may be a conflict between ADE, the Company Portal, and a Device Enrollment Manager (DEM) account. I was able to complete the Company Portal setup as soon as I removed the account’s DEM role.

By: Steven Latuso

Steven Latuso

I receive the “Profile installation failed” error when setting up the Intune Company Portal on MacOS devices that have been enrolled in Intune with Apple Automated Device Enrollment (ADE). The Company Portal is intended for app deployment only, not enrollment, since the devices are already corporate owned and ADE enrolled in Intune. There are no enrollment restrictions in place. All terms and conditions have been accepted in Apple School Manager. If I remove the device from ADE to test in a BYOD scenario then the Company Portal enrolls the device in Intune and available apps are listed. Return the device to ADE and it fails. Any advice?

By: shivank

shivank

how to login admin centre

By: Syed

Syed

Hi Prajwal, I am getting the same error , and tried all the all the steps you mentioned still it is unable to enroll