I agree NazK. I have been a CM engineer my entire career and have attempted to migrate companies to Intune a few times and it has been an absolute disaster every time. It appears it only works for small, truly modern companies where AAD joined devices is all you need, a limited app stack, and very limited support. This is now my 5th go at this (not counting consulting) and it just does not provide anything to the business except headaches. Pre-provisioning is just simply unreliable and troubleshooting is miserable. I have AP working for a global company because they are “cloud first” but literally every day we are fighting issues. I just can’t do this anymore.

I read the forums and all the big names in the space are now saying it might be better to be co-managed. No, it is not. It is better to not use Intune and stick with CM. Add on to this that in all these rollouts I have not had a single opened cased with Microsoft be solved — we just have to abandon strategies (that should work) and move on to something else.

Just last month there was a global outage on AP but we were never notified and in the Intune console said everything was “OKAY”. Had to dig deeper through menus to see the alerts and updates. It lasted a couple of weeks before Microsoft fixed it. There was nothing I could do anyways.